Gaming should be a source of entertainment, not financial stress. 1999bd believes every player's mental health and financial security deserve the highest priority. Our responsible gaming policy is built with exactly that goal in mind.
Responsible gaming means a mindset where the player views gaming as a source of entertainment, not a way to earn money. Under 1999bd's responsible gaming policy, every member is given the opportunity to make informed decisions about how they spend their time and money.
Millions of people in Bangladesh enjoy online gaming as a leisure activity. For most, it's simply a form of entertainment. However, for a small number of players, gaming can develop into an addiction — and when it does, it can seriously affect family life, relationships, and finances. 1999bd takes this reality seriously.
The core goal of our responsible gaming program is to raise player awareness, provide the right tools, and help those in crisis. We believe that creating a healthy gaming environment is not just our responsibility — it is our commitment.
1999bd's responsible gaming policy includes age verification, deposit limit setting, self-exclusion options, reality-check reminders, and dedicated support for problem gamblers. Together, these elements make gaming a safe and enjoyable experience.
Keep in mind: At 1999bd, responsible gaming is not a rule — it is part of our culture. Whenever you feel that gaming is having a negative impact on your life, reach out to us.
Keep these indicators in mind to stay a healthy gamer.
Emergency Helplines:
Kaan Pete Roi: 01779-554391
Kiran Helpline: 1800-599-0019
Our responsible gaming program is not just words — every pillar is active in practice and available for you to use directly.
Only individuals aged 18 and above may open an account at 1999bd. NID verification is mandatory during registration. Any account found to belong to a minor will be closed immediately.
Set your own daily, weekly, and monthly deposit limits. Once a limit is set, it cannot be increased before the designated period ends — this is the most effective way to protect your budget.
Decide how long you'll play each day. With the session timer active, you'll get automatic reminders once your set time is reached. Time awareness is the most powerful tool for responsible gaming.
If you're feeling stressed or find yourself playing more than you should, take a break from your account for anywhere between 24 hours and 30 days. During this period, no games can be played and the break cannot be cancelled.
If you feel gaming is becoming an addiction, exclude yourself for anywhere from 6 months to permanently. During this time, your account will be completely deactivated and you will receive no marketing communications.
When you contact the 1999bd Responsible Gaming team, a trained support agent will connect you with professional assistance organizations. No judgment — just support.
If two or more of the symptoms below apply to you, please seek help.
Speak with our support team right now. Your privacy will be fully protected.
Members who follow 1999bd's responsible gaming policy play this way:
Responsible gaming is a skill — it can be learned, and 1999bd is with you every step of the way.
These tools are available once you log in to your 1999bd account. Setup takes just a few minutes.
Log in to 1999bd and go to the "My Profile" section. Look for the "Responsible Gaming" tab there.
Set daily, weekly, or monthly deposit limits. Once set, limits can be decreased immediately, but increasing them requires a 7-day waiting period.
Set how long you want to play each day. When your time is up, you'll receive an automatic notification and a recommendation to take a 30-minute break.
If you're feeling stressed, activate a Cooling-off period of 24 hours, 7 days, or 30 days. Your account will be automatically locked for the duration.
If you feel gaming is turning into an addiction, activate Self-exclusion for 6 months or longer. During this period, you will not receive any promotional messages either.
Contact our responsible gaming team via live chat or email. Your identity will be kept completely confidential.
The most important part of 1999bd's responsible gaming policy is age verification. We strictly prevent anyone under 18 from using the platform. Age is verified at registration using a National ID card or birth certificate.
If we ever suspect that a minor is using an account, we immediately suspend it and conduct a thorough investigation. Keeping minors away from gaming is not just a legal obligation — it is our ethical responsibility.
The most effective approach to responsible gaming is setting financial limits. 1999bd gives players the ability to set three types of deposit limits:
Decreasing your limit takes effect immediately, but increasing it requires a 7-business-day waiting period. This delay is intentional — to prevent impulsive limit increases.
Gaming addiction is a recognized mental health condition. 1999bd takes this matter very seriously. Our Responsible Gaming team includes trained staff who can identify signs of addiction and provide the necessary support.
We regularly monitor the gaming patterns of active players. If signs of problematic behavior are detected, we proactively reach out and offer support. This is not mandatory, but we are always here.
Tip: Before you start gaming, ask yourself — how long will I play today, and how much will I spend? Do not start a session until you have a clear answer.
If you believe a family member is struggling with gaming addiction, 1999bd can help. We review accounts upon third-party request and take appropriate action where necessary.
To keep children away from online gaming sites, we recommend parents use parental control software. Use Net Nanny, Qustodio, or Google Family Link to block gaming sites on your children's devices.
Transparency is another key aspect of responsible gaming. 1999bd operates with full transparency. The RTP (Return to Player) rate for every game is publicly available, and we never manipulate game outcomes.
We always remind players that gaming is entertainment — there is no guaranteed way to win in the long run. Every round is independent and random. The idea that "I'll win next time" is a mental trap.
Ask yourself the following questions:
How long have I been playing today?
How much have I spent on gaming this month?
Do you feel uncomfortable when you are not playing?
Am I hiding my gaming from family?
Am I playing more to chase my losses?
If you answered "yes" to any of these questions, talk to us today.